The company focuses heavily on key operating performance indicators (OPIs) that are monitored on a regular basis, namely the timeliness and accuracy of reports, high quality and integrity of data, minimisation of pricing errors, and tailor-made service-level agreements (SLAs).

Management focuses on developing long-term relationships with customers and ensuring an exemplary level of service, such as a personalised, customer-centric approach.

Undoubtedly, Malta’s variety of fund structures has been instrumental in attracting start-up managers as well as fully-fledged AIFMs.

- Read the full article: BOV Fund Services Limited : First Choice for Fund Administration - EME Outlook Magazine